My weekend to work, and I'm determined to spend more time with customers. This is not hard on the weekend, as long as I don't have some report I have to generate. Since we're finished with the Fall rush of reports, budgets, analyses & such, I can get out on the floor again.
I've missed it. Being in my office allows me to concentrate on reports, negotiate with vendors, research new technologies; to review what we've done in the past and what other librarians are doing now, to bring information together to help plan the future of the Library. This is good. But there's something about actually working with individual customers that brings it all home for me.
It reminds me that the statistics I deal with represent real people. It reminds me that the resources I'm purchasing solve real problems for those people. It reminds me that the decisions I make about how best to organize and present information to people makes a difference to them. And it reminds me that the Library is valued by them for being . . . a library.
And in the end, that's why I'm here. The people.
(Librarian action figure is real-life librarian Nancy Pearl of the Seattle Public Library, author of Book Lust and Now Read This. "The role of a librarian is to make sense of the world of information. If that's not a qualification for superhero-dom, what is?")
Currently Reading: "J.Doe: The Artists - The Project" by C. Kelly Lohr
Currently Listening to: "Susudio" by Phil Collins
I've missed it. Being in my office allows me to concentrate on reports, negotiate with vendors, research new technologies; to review what we've done in the past and what other librarians are doing now, to bring information together to help plan the future of the Library. This is good. But there's something about actually working with individual customers that brings it all home for me.
It reminds me that the statistics I deal with represent real people. It reminds me that the resources I'm purchasing solve real problems for those people. It reminds me that the decisions I make about how best to organize and present information to people makes a difference to them. And it reminds me that the Library is valued by them for being . . . a library.
And in the end, that's why I'm here. The people.
(Librarian action figure is real-life librarian Nancy Pearl of the Seattle Public Library, author of Book Lust and Now Read This. "The role of a librarian is to make sense of the world of information. If that's not a qualification for superhero-dom, what is?")
Currently Reading: "J.Doe: The Artists - The Project" by C. Kelly Lohr
Currently Listening to: "Susudio" by Phil Collins
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